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Course code:
1306
Category:
Communication
Level:
Front Line

 

Course Title: Basic Communication Skills  

Course Description 

 

This course will help participants to understand that developing good communication skills is very important be it in personal or professional relationships.

Being able to understand the barriers to good communication will help them to better manage them.

Moreover, improving communication skills make work and personal relations easier. Developing the right techniques and understanding body language are very much important in today’s organisation.

Emphasis is being made on trainings and capacity building in order to improve the service. It is therefore important that vision is clearly defined and communicated to the whole organisation. Communicating clearly and effectively is important for any organisation’s success.

 

 

 

Course Objectives  

 

The objectives of the course are to enable participants to:

  • Understand essentials of communication;
  • Understand the barriers to communication and how these can be overcome;
  • Understand verbal and non-verbal language;
  • Improving non-verbal communication;
  • Enhance your way of communicating;
  • Understand common communication mistakes people make;
  • Develop listening skills;

 

 

Learning Outcomes

 

By the end of this course, participants will be able to:

  • Understand the importance of effective communication;
  • Develop techniques for improving the way they communicate;
  • Better understand non-verbal signals;
  • Overcome communication barriers;
  • Develop active listening skills;

 

         

    Duration

           1 day

         

 

    Hours To Be Earned

           6 Hours

     

        

    Certificate

                  

 

    Price

           Rs 2000