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Communication Skills

Course Title: Interpersonal Communication Skills


Course Outline 


This course aims at helping learners (once they have prepared themselves mentally) to access the resource of flexibility to adapt their interpersonal communication skills to the new work environment. They will be given precious tips about how to ensure that their message gets transmitted when wearing a face mask. The course will prepare learners to better accept the forthcoming changes and transition in a more positive mental state. To do so, among other tools, the topic of maintaining a positive body language, though adjusted to respond to the new context, will be addressed.



Course Objectives  


The objectives of the course are to enable participants to:

  • To help learners feel prepared to go back to work, in a context where they will have to wear face masks, change the way they greet each other, adopt social distancing, among other changes;
  • To provide learners with ways to enhance their verbal communication with a face mask;
  • To encourage learners to be flexible and patient so that communicating does not become a cumbersome process;
  • To make learners aware that both their tone of voice and body language will have to be adjusted to the context and how to go about these changes;
  • To motivate learners to spread positivity in their workplace via their interpersonal communication skills as this will also have an impact on team spirit.


Learning Outcomes


By the end of this course, participants will be able to:

  • Gain more clarity about talking and listening to others with a face mask;
  • Adopt a more positive stance in their verbal and nonverbal communication back at work;
  • Adopt or maintain positive body language, particularly because of the face mask and despite social distancing;
  • Make a decision about positive verbal communication, knowing how far emotions are contagious.


    Expected Completion

           3-4 weeks


    Hours To Be Earned

           3 Hours


    Online Assessment


    Online Certificate



           Rs 500


         Click Here to register