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A+ R A-
Course code:
Organizational Excellence
Front line 


Course Title: Leading from Frontline   

Course Description 


The course has been designed to provide the participants with the necessary skills, tools, techniques and approaches to lead from frontline. The participants will through this course develop their competence towards understanding the tasks in hand, assigning them, supervising their execution and providing guidance. 


The course will cover the following areas:

  • Skills and qualities to be a front line leader. 
  • How to lead a team from front line. 
  • Team building in leadership from front line.
  • Creating value for effective front line leadership. 
  • Motivational strategies for front line leaders.
  • Performance oriented leadership.




Course Objectives  


The objectives of the course are to enable participants to:

  • Equip frontline leaders with skills in motivating, supervising and supporting the staff in their charge. 
  • Enable the frontline leaders have a practical grasp of key tools for effective implementation of the organisation’s strategic plans.
  • Instil holistic leadership and management views and skills. 




Learning Outcomes


By the end of this course, participants will be able to:

  • Develop the skills and qualities to be an effective frontline leader.
  • Adopt appropriate leadership styles in front line positions. 
  • Develop teams as a leader. 
  • Adopt motivational approaches in order to lead from frontline. 
  • Create value for the leadership to yield expected results. 
  • Ensure that the leadership leads to performances. 




           2 days



    Hours To Be Earned

           12 Hours







           Rs 4000