Course code: 1212
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Category: Organizational Excellence
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Level: Front line
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Course Title: Leading from Frontline
Course Description
The course has been designed to provide the participants with the necessary skills, tools, techniques and approaches to lead from frontline. The participants will through this course develop their competence towards understanding the tasks in hand, assigning them, supervising their execution and providing guidance.
The course will cover the following areas:
- Skills and qualities to be a front line leader.
- How to lead a team from front line.
- Team building in leadership from front line.
- Creating value for effective front line leadership.
- Motivational strategies for front line leaders.
- Performance oriented leadership.
Course Objectives
The objectives of the course are to enable participants to:
- Equip frontline leaders with skills in motivating, supervising and supporting the staff in their charge.
- Enable the frontline leaders have a practical grasp of key tools for effective implementation of the organisation’s strategic plans.
- Instil holistic leadership and management views and skills.
Learning Outcomes
By the end of this course, participants will be able to:
- Develop the skills and qualities to be an effective frontline leader.
- Adopt appropriate leadership styles in front line positions.
- Develop teams as a leader.
- Adopt motivational approaches in order to lead from frontline.
- Create value for the leadership to yield expected results.
- Ensure that the leadership leads to performances.
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Duration
2 days
Hours To Be Earned
12 Hours
Certificate
Price
Rs 4000
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