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Course code:
Organisational Excellence
            Middle Management/Professionals


Course Title: Training Programme on Performance and Public Service Excellence for Middle Management

Course Description 


This course has been devised to provide you with a better understanding of your roles and how you contribute in the organisational structure. With the implementation of the Public Sector Business Transformation Strategy, this course will help you to better understand how it is important to motivate yourself and be more engaged in what you do.

The topics which have been designed will help you adopt the right techniques in terms of strategic planning, project management and policy making.

Furthermore, for change to happen in the public sector, it is important that everyone is involved and work towards developing competency tools and adopt the best practices.


The course covers the following topics:

  • Public Sector Business Transformation and Strategic Thinking
  • Leadership in the Public Sector
  • Project Management in the Public Sector
  • Public Sector Economics.


Course Objectives  


The objectives of the course are to enable participants to:

  • Define the importance of strategic planning & thinking;
  • Understand the different types of leadership approaches and emotional intelligence;
  • Know the principles of project management;
  • Understand the role of government.



Learning Outcomes


By the end of this course, participants will be able to:

  • Develop a problem solving attitude
  • Understand the importance of critical thinking
  • Understand why scenario planning is important for successful organisations
  • Apply quality management framework and process
  • Better interpret regulations and other law making policies


Click Here to register for this course



          4 days



    Hours To Be Earned

           24 Hours







        Sponsored by Ministry of Public Service, Administrative and Institutional Reforms