Course Description 

This course provides an in-depth understanding of the Performance Management System (PMS) as applied within the Civil Service. It explores the principles, components, and implementation strategies of an effective PMS, with a focus on aligning individual performance with organizational goals. The course also examines key tools and techniques for planning, monitoring, evaluating, and improving employee performance while ensuring transparency, accountability, and service delivery excellence in the public sector.

Course Objectives  

The objectives of the course are to enable participants to

• Understand the purpose and importance of performance management in the civil service context.
• Identify the key components and stages of the performance management cycle.
• Apply techniques for setting SMART performance objectives and indicators.
• Explore methods for performance monitoring, feedback, and appraisal.
• Recognize the roles and responsibilities of supervisors and employees in the PMS process.
• Address challenges and implement best practices in managing and improving performance.

Learning Outcomes

By the end of this course, participants will be able to:

• Explain the concept and significance of performance management in the public sector.
• Describe the key steps of the performance management cycle, including planning, monitoring, evaluation, and feedback.
• Develop clear, measurable performance objectives aligned with organizational goals.
• Apply performance appraisal techniques effectively and fairly.
• Identify areas for performance improvement and formulate action plans.
• Contribute to fostering a performance-oriented culture within their respective ministries/departments.

    Duration

           1 day

    Hours To Be Earned

           6 Hours

    Certificate

    Price

           Rs 2500