Course code: CASPE/2 |
Category: Organisational Change |
Level: Support Staff |
Course Title: Training Programme on Performance and Public Service Excellence for Support Staff
Course Description
This course has been devised to provide you with a better understanding of your roles and how you contribute in the organisational structure. With the implementation of the Public Sector Business Transformation Strategy, this course will help you to better understand how it is important to motivate yourself and be more engaged in what you do. The topics which have been designed will help you to be more conscious about your communication skills and how to deliver service to both internal and external customers effectively. Furthermore, motivation is another aspect which you will learn during this four-day programme which will help you to motivate your team towards achieving organisational goals.
The course covers the following topics:
Course Objectives
The objectives of the course are to enable participants to:
Learning Outcomes
By the end of this course, participants will be able to:
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Duration 3 days
Hours To Be Earned 18 Hours
Certificate
Price Sponsored by Ministry of Public Service, Administrative and Institutional Reforms
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