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Course code:
Digitalization & Information Technology


Course Title: Using Internet and Email(Outlook) @ work  

Course Description 


This course is designed to enable participants to learn about the use of Internet and Outlook. The use of Information Technology (IT) in the public service enables to have a well-coordinated service. This basic course in Internet and Outlook has been developed to enable participants to learn how these tools can be used in to their daily operations. Change is happening at all levels and in most organisations, the use of IT is part of the daily work. In order to be up to date, perform better and save time, it is therefore important that public officers understand how these tools can help them.


The course will cover the following:

1. Use of Internet:

  • Internet as a search engine;
  • Plagiarism;
  • IT security and
  • data protection.


2. Use of Outlook:

  • Introduction to Outlook;
  • Managing Messages;
  • Maintaining Contacts;
  • Coordinating Calendars;
  • Scheduling Tasks;
  • Organizing Information;



Course Objectives  


The objectives of the course are to enable participants to:

  • Understand the importance of IT in today’s working environment; 
  • Make use of internet and outlook; 
  • Manage messages;
  • Maintain contacts;
  • Coordinate calendars and schedule tasks;
  • Organise information;




Learning Outcomes


By the end of this course, participants will be able to:

  • Be more at ease to use internet and outlook as a tool of operations in the workplace;
  • Manage message and maintain contacts;
  • Coordinate calendars;
  • Schedule tasks;
  • Organise information in a systematic way;
  • Understand the importance of data protection.




           2 days



    Hours To Be Earned

           12 Hours







           Rs 4000